The Directorate of Reform Coordination & Service Improvement
Mr. Linus Chukwuemeka
Head, Directorate of Reform Coordination and Service Improvement.
The Directorate acts as the central hub for coordinating reform initiatives within the Commission, focusing on improving service delivery and operational efficiency. It oversees and monitors reform and change management programs, ensures compliance with government policies and performance standards, and develops service benchmarks and charters. The Directorate also liaises with relevant government agencies while promoting innovation and continuous improvement across all functions.